We are the First Freight Forwarder, Logistics Provider and Supply Chain Management organization in Greece to receive ISO-14001:2004 certification since 2004. Our ISO-14001:2004 accreditation has been ongoing over the years and certified by BUREAU VERITAS QUALITY INTERNATIONAL as our Quality Auditors in the System.

Our current ISO-14001:2015 specifies requirements for an environmental management system to enable an organization to develop and implement a policy and objectives which take into account legal requirements and other requirements to which the organization subscribes, and information about significant environmental aspects. It applies to those environmental aspects that the organization identifies as those which it can control and those which it can influence it focused on.

ISO 14001:2015 is applicable to any organization that wishes to establish, implement, maintain and improve an environmental management system, to assure itself of conformity with its stated environmental policy, and to demonstrate conformity with ISO 14001:2015 by:

  1. Making a self-determination and self-declaration
  2. Seeking confirmation of its conformance by parties having an interest in the organization, such as customers
  3. Seeking confirmation of its self-declaration by a party external to the organization
  4. Seeking certification of its environmental management system by an external organization.

Benefits of using ISO 14001:2015 for the holder, business community and society can include:

  1. Reduced cost of waste management
  2. Savings in consumption of energy and materials
  3. Lower distribution costs
  4. Improved corporate image among regulators, customers and the public


Supply Chains reflect networks of entities, interlinked and interdependent in serving suppliers, customers and consumers. They are comprised of vendors that supply raw material, producers who transform and convert material into products, warehouses that store, distribution centers that deliver to retailers, who in turn bring the product to the ultimate user. Supply chains underlie value-chains because, without them, no producer has the ability to give customers what they want, when and where they want and at the price they want.

Producers compete with each other through their supply chains, and no degree of improvement at the producer's end can make up for the deficiencies in a supply chain which reduce the producer's ability to compete. There are five major flows in any supply chain: product flow, financial flow, information flow, value flow & risk flow. Throughout these flows, Transportation and Logistics constitute critical links between supply chain stages. The Quality of Use and Value Added to products and the satisfaction of users and consumers depend to a large extent upon transportation, handling, warehousing and distribution conditions.

PHOENIX, since 1993 has been ISO Certified and thus engaged in high quality and environmentally friendly, ocean, air, road, rail and combined transportation in the Global market, providing to its customers freight and supply chain services including customs clearance, handling, cross-docking, warehousing and distribution of shipments. PHOENIX is concerned of the impact its activities may induce upon environment. Therefore, locates and assesses significant environmental issues within its system of Quality and Environmental Management in a way to continuously maintaining and improving environmental performance.

PHOENIX Management commits to compliance with every legal requirement to its services, environmental protection, management and customer requirements for continuous improvement and system effectiveness. For this reason has established and applies a single System of Quality and Environmental Management, compliant to updated International standards ISO-9001:2015 and ISO-14001:2015.

Scope of the system is that all company activities within its external and internal business environment evolve not only under continuous control and vigilance, as opposed to random evolvement, but also respond to commitment for compliance, customer and legal requirements, continuous improvement of service quality and prevention of pollution.

In such framework, managing external and internal issues, conducting risk assessment, implementing change and resource management aspects, planning of services rendered and setting measurable targets during Management Reviews, emerge as integral part of the company Quality and Environmental Management Policy. The above require understanding and active participation of all staff and suppliers in a way that the system fits and consorts with Quality and Environmental aims and targets, whilst this statement transmits and disseminates throughout all internal and external business environments.

Due to COVID-19 impact on global trade, customers and supply chain players will inevitably have to consider possible delays to/from most major global air/ocean ports and cargo hubs. Traffic backlog building up may lead to increases in freight, port expenses and ancillary costs for all transportation modes. Rates are based on aircraft/vessel/truck service and equipment availability at the time of request, whereas pricing at times may be determined by carrier “Ad-Hoc” rates. In such circumstances, quotations under published “Terms and Conditions” as well as validity dates, may become null and void as are currently based on eventual availability and pricing at the time of shipment.

Αthanassios G. Carayannis, B.Sc., M.Sc.

Chief Executive Officer